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Pet Owners4 min read · 7 steps

Getting Started with PetCare.AI

Set up your account, add your pet, and start getting calm, clear health guidance from Rio — the whole thing takes about a minute.

Two happy dogs running outdoors at sunset
1

Sign up to get started

  • Tap Create Account whenever you’re ready.
  • All you need is a phone number — no card required.
  • The whole thing takes under a minute.
Getting Started with PetCare.AI — Sign up to get started
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2

Fill in your details

  • Add your first name and phone number.
  • We text you a one-time code to verify it’s you.
  • Opt in to WhatsApp updates so we can reach you there too.
Getting Started with PetCare.AI — Fill in your details
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3

You’re in — welcome to PetCare.AI

  • A short welcome message greets you the first time you sign in.
  • It highlights the basics: ask Rio, track care, find a vet.
  • From here, add your first pet to get going.
Getting Started with PetCare.AI — You’re in — welcome to PetCare.AI
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4

Add your pet so Rio knows who it’s helping

  • Pick dog or cat, then add a name, breed, age and weight.
  • Only the name is required — the rest sharpens Rio’s advice.
  • Add a photo now, or skip it and come back to it later.
Getting Started with PetCare.AI — Add your pet so Rio knows who it’s helping
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5

Your WhatsApp welcome

  • A welcome message arrives in WhatsApp right after you sign up.
  • It links straight back into PetCare.AI.
  • This is where your reminders and updates will come from.
Getting Started with PetCare.AI — Your WhatsApp welcome
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6

Ask Rio anything

  • Describe your pet’s symptoms in your own words.
  • Rio gives you a calm, clear urgency read — no jargon.
  • Get next steps you can act on right away.
Getting Started with PetCare.AI — Ask Rio anything
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7

Find and book a vet

  • Browse verified vets near you.
  • Pick a service and see the price upfront.
  • Choose a date and time that works for you.
Getting Started with PetCare.AI — Find and book a vet
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🐾
Ready to try Rio?

Describe your pet’s symptoms and get calm, clear guidance from Rio in seconds — free.

Why PetCare.AI?
  • AI-powered health guidance by Rio
  • Trusted by thousands of pet parents
  • Vet-reviewed articles & resources
  • Free symptom checker available 24/7
Guide Info
For
Pet Owners
Steps
7
Read time
4 min read